Quality Assurance Technician Co-op - Irving Personal Care - Summer & Fall 2026

**Job Description** **What We Offer**

- Co-op fee reimbursement up to $1000, if eligible - Opportunities to take part in job related training and development - Growth and progression opportunities within Irving Personal Care and the larger network of the J.D. Irving group of companies - Signing incentives for full-time roles for graduating students who have completed a work term within J.D. Irving (if applicable)

**Responsibilities** **Safety**

- Ensure that health and safety guidelines are always followed while working within the facility, including and not limited to the operation of heavy equipment (floor scrubber, etc.). - Meet the expectations of all Irving Personal Care employees in following site and enterprise-wide policies and procedure - Actively promote an autonomous and compassionate safety culture

**Quality Assurance Management**

- Perform routine and non-routine sample testing on production lines using specified methods; verify and accurately report results in systems such as PARCview and ITOP. - Identify and act on abnormal results, promptly engaging Operations and Quality leadership to resolve issues; support Hold process for non-conforming products. - Conduct quality audits and supports Operator Quality Workmanship Certification and development trials. - Supports quality documentation and compliance, including calibration/verification of equipment, raw material inspections, and track-and-trace activities. - Facilitate sample requests and interlaboratory testing, ensuring timely mock-ups, shipping, and collaboration on quality improvement initiatives.

**Audit Compliance Support**

- Assist in preparation and maintenance of BRCGS audit evidence packs, including document control, training records, calibration certificates, and clause mapping. - Conduct internal GMP audits using standardized checklists; document findings, assign corrective actions, and track closure. - Participate in mock audits and readiness reviews; maintain CAPA register and ensure timely closure.

**Round Robin & Method Validation**

- Coordinates round robin testing for QA technicians; ensure blind sample distribution and unbiased execution. - Perform GRR (Gauge Repeatability & Reproducibility) studies and report findings; initiate retraining if bias or variation exceeds limits. - Maintain method validation documentation for all QA test methods.

**Statistical Analysis & Reporting**

- Collect and validate QA data for statistical analysis. - Develop and maintain control charts (X̄-R, I-MR) and monitor process stability. - Calculate and report Cp/Cpk for critical-to-quality parameters; escalate when capability falls below targets. - Prepare and publish weekly capability reports and recommend corrective actions for process centering.

**Document Control & Training**

- Maintain SOP master list with revision history and controlled distribution. - Audit training records for QA and Operations teams; ensure 100% compliance for quality-related procedures.

**Calibration & Verification**

- Manage calibration schedules and verification logs for QA equipment. - Ensure traceability of calibration certificates; perform impact assessments for out-of-tolerance equipment.

**Risk Management**

- Support PFMEA updates and maintain CTQ register. - Participate in root cause analysis for quality deviations using structured problem-solving tools (5-Why, Ishikawa).

**5S**

- Adheres to IPC’s 5S program which includes the standards to maintain cleanliness, organization, and safety at the facility. In addition, it outlines the audit program including zones, frequencies, and responsibilities.

**Qualifications**- Education Required: College Diploma, science preferred Years of Experience Required: <2 years- Knowledge of and testing experience in a laboratory environment - Basic understanding of statistics (control charts, Cp/Cpk, GRR). - Proficiency in Microsoft Excel (pivot tables, formulas). - Strong documentation and organizational skills. - Familiarity with quality systems (BRCGS/GFSI) and GMP principles. - Exposure to PFMEA and HACCP concepts. - Ability to analyze data and present findings clearly **About Us** Founded in 1882, J.D. Irving, Limited (JDI) has operations in Canada and the United States and are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions. We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities. Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply. We appreciate your interest in our company however only those candidates selected for an interview will be contacted. **About The Team** At **Irving Personal Care** , we know the key to success is our people. We are the only manufacturer of baby diapers and training pants in Canada. We produce baby diapers under our Royale® brand as well as private label diapers, training pants, and swim pants for North American retailers. We pride ourselves in our commitment to providing the best quality products and exceptional service to our consumers and customers. Our parent company - J.D. Irving, Limited, is a responsible steward of the forests. J.D. Irving has planted more than 1 billion trees since 1957, and the Irving Forest Supply Chain, which includes Irving Personal Care, was declared carbon neutral for the first time in 2020 and each full year since.